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Total Voice Advocacy and Involvement

Total Voice Lincolnshire LogoTotal Voice provides free, independent and confidential advocacy services in Lincolnshire.

Advocacy and self advocacy can be vital for people who can not speak up for themselves, or people who feel that they do not have the power to do so.

Our multi-skilled advocates carry out all elements of statutory and community advocacy to individuals over the age of 16, who may have mental health issues, learning disabilities, physical disabilities or visual impairments.


Our Advocacy Services:

1 Independent Mental Health Advocacy (IMHA)

disabled client - community advocacySupporting people who have been detained under sections of the Mental Health Act, or under a Community Treatment Order, we work with individuals to help them understand their rights and receive the treatment that’s right for them.

Our advocates will assess any potential case, but issues we regularly become involved with are:

  • Care planning
  • Mental Health Review Tribunals
  • Accessing Support or Services
  • Aftercare planning
  • Support people who wish to raise a complaint

2 Independent Mental Capacity Advocacy (IMCA)

We work with people who have been assessed as lacking capacity and do not have family or friends who are appropriate to consult. Our advocates will become involved with any cases that involve decisions around serious medical treatment or changes in long term accommodation.

Our advocates also be contacted where there are questions concerning safeguarding or care reviews.

If you have queries around DoLs (Deprivation of Liberty Safeguards), including paid representative duties, you can also access this service.

Find out more about Independent Mental Capacity Advocacy or DoLs in our dedicated IMCA section.  Here you can find our referral forms and details of how to make a referral.

Excellent, prompt and efficient service.

Professional referring client to the Mental Capacity Act Advocacy service in Lincolnshire 

community support3 Community Advocacy

There are many people who have decisions to make and don’t feel as if they are being listened to, or who don’t feel confident raising the issues themselves.

We support these people to be involved in the decision making process, or we signpost them to the service who can best meet their needs.

I have scored the advocacy service I received 10 out of 10 because of the level of help, advice and support I received from my advocate

Mandy. Service User – Community Advocacy

4 Active Voice

involvementWe are committed to create one united and powerful platform for user voices in Lincolnshire. Active Voice is the innovative new vehicle through which existing and future user groups can influence the services that affect them in the community.

We work with individuals and user groups to ensure that:

  • Service users’ voices and those of their carers are heard clearly within the County
  • Policy and strategy are developed alongside these service users and rooted in their interests
  • Commissioners and service providers in Lincolnshire can understand the challenges faced by the service users and work with them to achieve a better Lincolnshire.

Total Voice provides:

  • A free advocacy service for service users
  • A real opportunity for service users to be involved in shaping service provision
  • An independent support mechanism to represent service user views
  • A confidential ear to truly listen to the issues they face
  • A consistent level of service to all individuals
  • One supplier for all advocacy and self advocacy needs across Lincolnshire

How to refer:

Advocacy Services

You can download a referral form for our advocacy services. Total Voice Advocacy - Advocacy Referral Form (Microsoft Word)

To refer yourself, or someone you know, to our IMHA or Community Advocacy services you can call our Total Voice referral line on 01522 706597

Independent Mental Capacity Advocacy

If you need to refer someone specifically for the IMCA service, you can download the IMCA referral form from our dedicated IMCA section.

Total Voice Lincolnshire Website

Total Voice have their own website where you can see details about their services, events they are running and have conversations on their discussion forum.  You can visit their website at www.totalvoicelincolnshire.org

Contact Information

Helen Oliver

Name: Helen Oliver

Address: VoiceAbility
5 Saxilby Enterprise Park
Skellingthorpe
Saxilby, Lincoln
LN1 2LR

Tel: 01522 706580

Fax: 01522 702555

Email: TVL@voiceability.org