Write to us:
VoiceAbility, 5th Floor, The Cotton Exchange, Bixteth Street, Liverpool, L3 9LQ

Call us: 0151 207 7557 (Mon-Fri, 9am-5pm)

Care Act Advocacy

Do you need help to be involved in decisions about your care needs? An advocate can help you be heard, understand your choices and make your own decisions.

Professionals can find out more about their responsibilities and download a referral form. For more information about Advocacy under the Care Act, visit our Care Act page.

Independent advocates are available to support you to plan for and be involved in your:

  • Care assessments
  • Care and support planning
  • Care and support reviews
  • Safeguaring enquiries
  • Safeguarding adult reviews, previously known as serious case reviews

Care and Support Advocates will work with you to help you make your own decisions, will support you to understand the care and support process you will be involved in and to tell others about your wishes and feelings to inform discussions about your future care and support needs.

You can find out more in our Care and Support Advocacy page.

How to get an advocate

If you are not sure whether you can get a care and support advocate, you can get advice from the VoiceAbility team, and our contact details are at the top of the page.

Referrals can be made by authorised staff in the Council. If you prefer, you can speak directly with someone in the Social Care Team and they can help you understand more. 

 

If you live in Liverpool          If you live in Sefton
Telephone: 0151 233 3800 Telephone: 0151 934 3737
Email: carelineadultservices@liverpool.gcsx.gov.uk Email: adult.socialcare@sefton.gcsx.gov.uk
Website: http://liverpool.gov.uk/health-and-social-care/careline/ Website: https://www.sefton.gov.uk/social-care/adults-and-older-people/getting-support.aspx