Write to us:
Total Voice Sunderland, VoiceAbility, 1 Qd North Sands Business Centre, Liberty Way, Sunderland, Tyne & Wear, SR6 0QA

Call us: 0191 516 3559

Text us: 0191 510 5099

Care Act Advocacy

Care Act Referral FormSocial care teams in the local authority have a duty to make sure that people are fully involved in understanding and making decisions about the care and support they need.  For people who will find it very hard to be fully involved in the care process, independent advocacy is available.

For eligible people, independent advocates are available to support them to understand, plan for and be involved in their:

  • Care assessments
  • Care and support planning
  • Care and support reviews
  • Safeguarding enquiries
  •  And, for safeguarding adult reviews, previously known as serious case reviews.

Advocates work with individuals to help them make their own decisions, will support people to understand the care and support process they will be involved in and to tell professionals their wishes and preferences about their future care and support needs.


You may be eligible for advocacy support if you are:

  • An adult who needs care and support
  • A carer
  • A child who is making the transition to adult care services

You can find out more in our Care and Support Advocacy page.

How to get an advocate

If you are not sure whether you can get a care and support advocate, you can get advice from the VoiceAbility team, and our contact details are at the top of the page.

To make a professional referral to the Care Act Advocacy service in Sunderland, you can download the form below. 

Referrals can be made by authorised staff in the Social Care team. If you prefer, you can speak directly with someone in the Social Care Team and they can help you understand more. 

The Adult Social Care Team

Telephone:  0191 520 5552