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Support Planning & Brokerage

Our Independent Support Planners and Brokers support people to plan how they want to spend their personal budget in order to gain more choice and control over their lives.

The service is available to support people through all or any of stages of the personal budget process. This includes;

  • Discussing Personal Budgets and Self-Directed Support
  • Explaining the Self Assessment process
  • Bringing together your aspirations and objectives looking at different aspects of your life in relation to the Self Assessment
  • Developing a Support Plan to map how you will spend your Personal Budget
  • Costing and Budgeting support – mapping and negotiating your support in order for you to live a healthy and fulfilling life

We work with all service users across the social service spectrum. We support people to create their own support plans in a personalised way. The support plan will explain lots about you:

  • Who you are
  • What is important to you
  • What you are happy or unhappy with
  • What you would like to stay the same and what you would like to change

Once the plan has been approved by social services the support broker will work with each person to support them to find the activities, resources, support and opportunities to make their plan a reality!


VoiceAbility is also conducting research around the varying Support Brokerage models. The research explores how the process of brokerage can be co-designed and co-produced by people who have experience of the process. It explores the issues surrounding support brokerage delivered within community based user-led forums with training peer mentors who could share their experiences and lead by positive example of the differences made in their own lives.


Find out more about our Support Brokerage services in these areas: