VoiceAbility | Quality Checkers
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Quality Checkers


Experts by Experience support providers to give the best service to people with learning disabilities. 

The Quality Checkers team use their experience of a learning disability to assess and report on good services and make recommendations where things could be better. They are a member of The Association of Quality Checkers.

As well as their regular quality checking work, they also assist commissioners at CTRs (Care & Treatment reviews). This makes sure that people with a learning disability are not kept in hospital unnecessarily because of their mental health.

Quality Checker Services

Quality Checking

High quality checks for any service used by people with learning disabilities.

Easy Read Translation

The Quality Checkers are experienced easy read creators and can transform your paperwork into fully accessible documents.

Why use the Quality Checkers?

As part of the Driving up Quality Code, all services that work with people who have disabilities are expected to self assess their own service. The Quality Checkers can help you to do this by checking the quality of your services.

They speak to people who use your service and, because of their lived experience, they know the right questions to ask and can pick up on any issues that you might not have identified.

They produce a high quality report that outlines what, if any, changes you need to make to your service. You benefit, and the people who use your services do too.

Get in touch

If you would like to find out more information about the Quality Checkers and what they can offer, email qualitycheckersnorthampton@voiceability.org or call 0786 700 2124.

Have you had your Annual Health Check?

A health check is a good way to make sure you stay healthy. Everyone who has a learning disability should be offered one every year by their Doctor/​GP. So we want to know that this is happening. 

Health checks help you stay well by talking about your health and finding any problems early, so you get the right care.

You do not have to be ill to have a check – most people have theirs when they are well.

The Clinical Commissioning Group (CCG) pays for health services. So if you live in Northamptonshire, NHS Northamptonshire CCG wants to know about your experiences. 

People with lived experience of a learning disability at VoiceAbility are helping to do that.

There are three different ways you can do the survey:

  1. We can telephone you and ask you the questions (we would do this on a Wednesday morning)
  2. You can take the online survey – click here
  3. You can fill out the word document (you can see and download it below) and email it back to us at qualitycheckersnorthampton@voiceability.org

If you would like to do the survey some other way, or at some other time, please let us know by emailing qualitycheckersnorthampton@voiceability.org or calling 0786 700 2124.