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Quality Checkers


Experts by Experience support providers to give the best service to people with learning disabilities. 

The Quality Checkers team are Experts by Experience and use that experience to assess and report what is good and what needs improvements in each service. They are a member of The Association of Quality Checkers.

As well as their regular quality checking work, they also assist commissioners at CTRs (Care & Treatment reviews). This ensures that people with a learning disability are not kept in hospital unnecessarily if they become mentally unwell.

Paul B is the senior quality checker, and he’s supported by Paul C, Carol and Debbie. Together they have been delivering quality checks across Northamptonshire for over three years.

They are all Experts by Experience’. This is because they all have learning disabilities and have used different services themselves.

Quality Checker Services

Quality Checking

High quality checks for any service used by people with learning disabilities.

Easy Read Translation

The Quality Checkers are experienced easy read creators and can transform your paperwork into fully accessible documents.

Why use the Quality Checkers?

As part of the Driving up Quality Code, all services that work with people who have disabilities are expected to self assess their own service. The Quality Checkers can help you to do this by checking the quality of your services.

They speak to people who use your service and, because they are experts by experience, they know the right questions to ask and can pick up on any issues that you might not have identified.

They produce a high quality report to you that outlines what, if any, changes you need to make to your service. You benefit, and the people who use your services do too.

Get in touch

If you would like to find out more information about the Quality Checkers and what they can offer, contact coordinator Karen Carpenter on 07585 969731 or at