Write to us:
The Old Granary, Westwick, Oakington, Cambridge, CB24 3AR / 27 London Road, Peterborough, PE2 8AN

Call us: 0300 222 5704 (Helpline)

Fax us: 0208 330 6622

Text us: 07860 018481

Care Act Advocacy

Referral Form buttonDo you need help to be involved in decisions about your care needs? An advocate can help you be heard, understand your choices and make your own decisions.

Find out about how an advocate can help you, and how to get in touch with the team.

Independent advocates are available to support you to plan for and be involved in your:

  • Care assessments
  • Care and support planning
  • Care and support reviews
  • Safeguaring enquiries
  • Safeguarding adult reviews, previously known as serious case reviews

Care and Support Advocates will work with you to help you make your own decisions, will support you to understand the care and support process you will be involved in and to tell others about your wishes and feelings to inform discussions about your future care and support needs.

You can find out more in our Care and Support Advocacy page.

Professionals can find out more about their responsibilities in our Care Act page

How to get an advocate

If you are not sure whether you can get a care and support advocate, you can get advice from the Total Voice team, and our contact details are at the top of the page.

Referrals can be made by authorised staff in the Social Care team. If you prefer, you can speak directly with someone in the Social Care Team and they can help you understand more. 

Cambridgeshire

Email: careinfo@cambridgeshire.gov.uk
Address: Shire Hall, Castle St, Cambridge CB3 0AP
Telephone: 0345 045 5202
8am to 6pm Monday to Friday
9am to 1pm on Saturday

Peterborough

Address: Bayard Place, Broadway, Peterborough, PE1 1FZ
Telephone: 01733 747474
8am to 6pm Monday to Friday
Social Care emergencies: 01733 234724

Total Voice Cambridgeshire and Peterborough banner

cambridgeshire and peterborough contact details