Write to us:
The Old Granary, Westwick, Oakington, Cambridge, CB24 3AR / 27 London Road, Peterborough, PE2 8AN
Call us: 0300 222 5704
Fax us: 0208 330 6622
Text us: 07860 018481
Email us: firstname.lastname@example.org
Independent Health Complaints Advocacy (IHCA)
VoiceAbility advocates can work with you in a variety of ways to ensure you understand your options and get the best outcome for you. We also have a dedicated website which has a wide range of information to support you make a complaint.
Independent Health Complaints Advocacy
The Independent Health Complaints Advocacy Service is a free and independent service that can help you make a complaint about a National Health Service (NHS).
Our dedicated website, www.nhscomplaintsadvocacy.org has a wide range of information to support you to make an NHS complaint by yourself, including self help information in Easy Read, large print version and community languages.
Self Help tools include:
- A guide to raising concerns
- How to access medical records
- Tools to help record complaint information
- How to write a letter of complaint
You might decide that you need support to make a complaint. VoiceAbility advocates can work with you to ensure you understand your options and help you to achieve the outcome you are seeking.
You can ask for an advocate to assist you at any point in your complaint. If you would like an advocate to work with you, please contact our dedicated helpline.