Write to us:
VoiceAbility Essex, The Old Granary, Westwick, Cambridgeshire, CB24 3AR

Call us: 0300 222 5948 (Helpline)

Fax us: 0203 468 6902

Text us: 07860 022939

Care Act Advocacy

For people eligible for advocacy under the Mental Capacity Act, VoiceAbility is now able to offer advocacy under the Care Act for people going through needs assessments, care and support planning, care reviews and adult safeguarding.

Find out about how an advocate can help you, and how to get in touch with the team.

Under the Care Act, independent advocates are available to support you to plan for and be involved in your:

  • Care assessments
  • Care and support planning
  • Care and support reviews
  • Safeguarding enquiries
  • Safeguarding adult reviews, previously known as serious case reviews

Advocates will work with you to help you make your own decisions, will support you to understand the care and support process you will be involved in and to tell others about your wishes and feelings to inform discussions about your future care and support needs.

You can find out more in our Care and Support Advocacy page.

Professionals can find out more about their responsibilities and download a referral form in our Care Act page

How to get an advocate

If you are not sure whether you can get a care and support advocate, you can get advice from the VoiceAbility team, and our contact details are at the top of the page.

Referrals can be made by authorised staff in the Social Care team. If you prefer, you can speak directly with someone in the Social Care Team and they can help you understand more.


Telephone: 0345 603 7630

Email: socialcaredirect@essex.gov.uk


Essex Adult Social Care

Essex House

Colchester Business Park

200 The Crescent