London Borough of Hounslow

In the London Borough of Hounslow we work in partnership. The partnership currently offers 3 services:

  • NHS Complaints Advocacy.
  • Independent Mental Capacity Advocacy (IMCA).
  • Independent Mental Health Advocacy (IMHA).

Our partners are Mind in Ealing and Hounslow, and RAD (Royal Association for Deaf People), who provide all of the below services to clients with hearing impairment.

Call us:
0300 330 5471 (Helpline Mon-Fri, 9am-5pm)

Text us:
0786 002 2939

Do you want to make a complaint about a service you or someone you know have received from the NHS but are not sure where to start? VoiceAbility advocates can work with you in a variety of ways to ensure you understand your options and get the best outcome for you. We also have a dedicated website which has a wide range of information to support you make a complaint.

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If you have been assessed as ‘lacking capacity’ to make specific decisions you may be able to get an advocate. 

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The Hounslow advocacy partnership provides the IMHA service for people who need support with their rights under the Mental Health Act. Advocates from Mind Ealing and Hounslow will be able to support you; find out who they can support and what they can do here.  

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