VoiceAbility is the lead partner of Total Voice Suffolk, a partnership of organisations working together to provide advocacy in Suffolk. You can find out more below, or by visiting the dedicated Total Voice Suffolk website.
In Suffolk we also deliver a Community Development Service under the umbrella of the Suffolk Wellbeing Service. You can find out more below, or by visiting the Wellbeing Service website.
People who are treated under the Mental Health Act now have the right to independent mental health advocacy (IMHA). This applies to hospital patients and those who are on a Supervised Community Treatment. In Suffolk the IMHA service is provided by VoiceAbility Suffolk. If you are on a section, you can choose whether or not to have the help of an IMHA. If you do decide to work with an IMHA, he or she can only act with your permission.
Do you live in Suffolk and need help to be involved in decisions about your care needs? An advocate can help you be heard, understand your choices and make your own decisions. Find out about how an advocate can help you, and how to get in touch with the Suffolk team.
We believe that people with mental health problems should be able to make the same choices as anyone else about things that matter to them. We also believe they have a right to know what is happening to them, and why. Our aim is to help people whenever they feel their views are not being heard.
Do you want to make a complaint about a service you or someone you know have received from the NHS but are not sure where to start? VoiceAbility advocates can work with you in a variety of ways to ensure you understand your options and get the best outcome for you. We also have a dedicated website which has a wide range of information to support you make a complaint. This service operates as part of the Total Voice Suffolk partnership.