VoiceAbility is the lead partner of Total Voice Suffolk, a partnership of organisations working together to provide advocacy in Suffolk. You can find out more below, or by visiting the dedicated Total Voice Suffolk website.

In Suffolk we also deliver a Community Development Service under the umbrella of the Suffolk Wellbeing Service. You can find out more below, or by visiting the Wellbeing Service website.

Call us:
01473 857631 (Mon-Fri, 9am-5pm)

Text us:
07948 160240

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Write to us:
VoiceAbility, Total Voice Suffolk, Ipswich Road, Stowmarket, Suffolk, IP14 1BE

Get support or make a referral to Total Voice Suffolk

You can refer yourself, a friend or family member by calling us or emailing us on the details above. You don't have to use a referral form.

If you are a health or social care professionals who would like to refer someone for advocacy, please use the form below. If you are not sure what kind of advocacy you need to request, call us or email us, we will be very happy to advise.

The Total Voice Suffolk team is made up of five experienced organisations working together. We have come together as a partnership so that when you contact Total Voice Suffolk, you can quickly get the right specialist support with a single referral.

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You can access the Community Development service through the Wellbeing Service. This service enables people in Suffolk to experience improved emotional wellbeing and promote early recovery from emotional health problems e.g. low mood, stress and anxiety. 

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If you have been assessed as ‘lacking capacity’ to make specific decisions you may be able to get an advocate. 

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People who are treated under the Mental Health Act now have the right to independent mental health advocacy (IMHA). This applies to hospital patients and those who are on a Supervised Community Treatment. In Suffolk the IMHA service is provided by VoiceAbility Suffolk. If you are on a section, you can choose whether or not to have the help of an IMHA. If you do decide to work with an IMHA, he or she can only act with your permission.

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Do you live in Suffolk and need help to be involved in decisions about your care needs? An advocate can help you be heard, understand your choices and make your own decisions. Find out about how an advocate can help you, and how to get in touch with the Suffolk team.

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Do you want to make a complaint about a service you or someone you know have received from the NHS but are not sure where to start? VoiceAbility advocates can work with you in a variety of ways to ensure you understand your options and get the best outcome for you. We also have a dedicated website which has a wide range of information to support you make a complaint. This service operates as part of the Total Voice Suffolk partnership.

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The advocate's role in Professional Advocacy is to support people in their relationships with statutory organisations, and when facing important decisions about their lives with service providers.

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