Write to us:
Total Voice Sunderland, VoiceAbility, 1 Qd North Sands Business Centre, Liberty Way, Sunderland, Tyne & Wear, SR6 0QA

Call us: 0191 510 5051

Fax us: 0191 510 5099

Community Advocacy

VoiceAbility offer independent community advocacy for vulnerable adults receiving social or health care services in Sunderland, supporting you to speak up about what you want and making sure your voice is heard.

Who can get a Community Advocate?

We represent and support people who live in Sunderland, particularly people aged 18 years and over who have:

  • Learning disabilities
  • Autism spectrum conditions
  • Physical disabilities, including sensory impairment
  • Mental health needs
  • Substance misuse issues


  • Older People aged 65 years and over
  • Any Adult at Risk who requires support through the safeguarding adults process.

What will your advocate do?

We can support you to:

  • Speak out at meetings or to professionals
  • Find information so you can make choices and sort out problems
  • Know about your rights and make sure they are respected
  • Make difficult decisions
  • Make a complaint if you are not happy about something

How to get an Advocate

We are happy to take referrals from anybody who wants to use our service, professionals, friends or family members and other voluntary organisations.

Contact us on the details at the top of the page to discuss any situation and we will discuss the best way forward for the person involved.

Alternatively, drop in and visit the team. We’re open Monday to Friday, 9am-5pm

If you need to make a complaint, please see VoiceAbility's complaints procedure which has details of how to make a complaint, or send a contact form to Mental Health Matters, choosing the 'make a complaint' dropdown option.