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Our services in Suffolk

In Suffolk, we’re part of Total Voice Suffolk, a partnership of organisations who work together to deliver all the services on this page.

We provide the following services:

  • Independent Mental Health Advocacy (IMHA)
    What’s this?

    Independent Mental Health Advocates (IMHAs) support people with issues relating to their care and treatment when they have been detained (sectioned) under the Mental Health Act. They also help people understand their rights under the Mental Health Act.

  • Independent Mental Capacity Advocacy (IMCA)
    What’s this?

    Independent Mental Capacity Advocates (IMCAs) support people who lack capacity to make decisions about their long term accommodation or serious medical treatment and who do not have any friends or family appropriate to consult.

  • Care Act advocacy
    What’s this?

    Independent Care Act advocates support people to understand their rights under the Care Act and to be fully involved in decisions about any care and support they need. This includes local authority assessments, care reviews, care and support planning and safeguarding processes.

  • NHS complaints advocacy
    What’s this?

    NHS complaints advocates support people to complain about the treatment or care that they or a friend or family member have received from an NHS service. This support is available at every stage of the complaints process. 

  • Statutory children's advocacy
    What’s this?

    Specialist advocacy for Looked After Children (including those living in secure children’s homes), Care Leavers, and children and young people with special educational needs or disabilities.

  • Relevant Person’s Representative (RPR)
    What’s this?

    When a DoLS authorisation is in place and there is no suitable RPR, an advocate can take on the role of RPR.

  • General advocacy in Suffolk
    What’s this?

    We support people when they are facing important decisions about their lives that involve the local authority, health or care services or another service provider. This includes supporting people facing Continuing Health Care decisions; people making a complaint, when this is complex; parents involved in Child Protection Proceedings; and people lacking capacity who need help to understand information and say what they want. 

About Total Voice Suffolk

Total Voice Suffolk is a partnership of five experienced organisations who work together to deliver advocacy services in Suffolk. This means that everyone in Suffolk can quickly access the right specialist advocacy support through one central hub.