Free service launched to ensure the people of Wolverhampton have their voices heard and rights upheld
The City of Wolverhampton Council has appointed VoiceAbility as its new advocacy service provider.
On Friday (16 August), we launched a contract with the City of Wolverhampton Council to provide qualified advocates to support people with decisions about their health, care and wellbeing across the city. The service is free, independent and confidential.
Launching the new Wolverhampton service are VoiceAbility’s regional Operations Manager Amanda Mills (far left), Team Leader Vanessa Biddulph (third from left) and Contract Manager Sandra Edwards (second from right) with advocates from the Wolverhampton team
Councillor Jasbir Jaspal, the City of Wolverhampton Council’s Cabinet Member for Adults and Wellbeing, said: “Advocacy is designed to empower people to have a voice, speaking for them when they can’t and supporting them to speak for themselves when they can.
“It also defends and safeguards their rights, and ensures their views and wishes are genuinely considered when decisions are being made about their lives.
If you need help understanding your options, VoiceAbility will listen and make sure you’re heard when it matters most. Advocates will support you to get what you need to live the life you want.
“If you or someone you know feels they do not have enough of a say in decisions about treatment or care, if you want to understand your rights, or would like support while going through social care or NHS services, VoiceAbility is there to help you to get your voice heard.”
Amanda Mills, VoiceAbility’s Operations Manager for the area, said: “VoiceAbility is passionate about supporting people to be heard when it matters most.
“We’re delighted to be working with the City of Wolverhampton Council and support networks across the area to reach as many people who need our services as possible.
“If you think you or a friend or family member would benefit from support to be heard in decisions about health or social care, you can call us for free on 0300 303 1660 or refer yourself for support on our website.”
For more information about the free advocacy services VoiceAbility provides in Wolverhampton, visit www.voiceability.org/wolverhampton.