Our impact

Working with my advocate has given me confidence to speak up for myself.

Safia, who met with one of our advocates

We work with over 30,000 people in local communities every year, and influence policy-making nationally to make sure people’s voices are heard.

Making an impact

In 2018-19, we supported 32,000 people through our services


People helped through individual advocacy


People helped through peer advocacy

In 2019-20 we also

  • completely or partly achieved 91% of the specific changes people we worked with wanted 
  • influenced government on DoLS legislation, and helped shape the Mental Capacity (Amendment) Bill and accompanying Code of Practice
  • stepped forward to help advocates prevent over-medication, launching a STOMP top tips guide for advocates in collaboration with NHS England

Annual report and accounts