Our impact
Working with my advocate has given me confidence to speak up for myself.
We work with over 22,000 people in local communities every year, and influence policy-making nationally to make sure people’s voices are heard.
Making an impact in 2020-21
22,585
people helped through individual advocacy or peer support
71%
said we helped them achieve their main goal
Our impact: infographic
Who we support
65% of our work last year was with people who had a mental health condition, dementia or a learning disability.
Our services
We offer a range of advocacy services as well as involvement and participation services. These include group advocacy and user involvement networks – we also have Peer Mentors, Experts by Experience, Quality Checkers and Speak Out Leaders working to get views heard and rights respected.
This year:
- 27 volunteers in Cambridgeshire and Peterborough regularly visited people in over 30 locations, and our Speak Out Council project continued to involve people in improving local services.
- Our award-winning peer mentoring scheme in Camden adapted to provide support to people over the phone and on videocalls, and we added two peer coaches to the team.
Influencing for national change
We influenced reform of the Mental Health Act by responding to government proposals and joining together with over 30 other organisations.
We developed the national Advocacy Leaders Network.