Our impact
Working with my advocate has given me confidence to speak up for myself.
We work with over 30,000 people in local communities every year, and influence policy-making nationally to make sure people’s voices are heard.
Making an impact in 2019-20

27,791
People helped through individual advocacy

86%
said we helped them completely or partly achieve their goals


Who we support
80% of our work last year was with people who had a mental health condition, dementia or a learning disability.
Our services
We offer a range of advocacy services as well as involvement and participation services. These include group advocacy and user involvement networks – we also have Peer Mentors, Experts by Experience, Quality Checkers and Speak Out Leaders working to get views heard and rights respected.
This year:
- our Speak Out Council project in Cambridgeshire involved 222 local people in improving local services
- our award-winning peer mentoring scheme in Camden supported 62 people
Influencing for national change
We influenced government on DoLS legislation, and helped shape the Mental Capacity (Amendment) Bill and accompanying Code of Practice.
We stepped forward to help advocates prevent over-medication, launching a STOMP top tips guide for advocates in collaboration with NHS England.
We took an early decision to publish all our internal guidance about advocacy during coronavirus. Our coronavirus resources web page was viewed 3,237 times in the two months from 17 March.