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Our impact

My advocate made me feel human, and reminded me that I have inherent value.

Alex, who met with one of our advocates

We work with over 35,000 people in local communities every year, and influence policy-making nationally to make sure people’s voices are heard.

Our Annual Report 2023-2024

It’s been a challenging, but fruitful year with this report being the last for former Chief Executive Jonathan Senker and the first for new chair to our Board of Trustees, Ali Reid.

Read our Annual Report here, and the Plain English here.

Welcome to our 2023-2024 Annual Report. This year, we supported over 34,000 adults and over 1,000 children and young people across England and Scotland. 

Our work includes advocacy, Connections services and influencing and engaging policymakers, the media and the public to amplify voices nationwide. 

Making an impact in 2023-2024

22%

more cases opened this year

30%

of total cases were for Independent Mental Health Advocacy (most-used type of advocacy)

29%

of total cases were in the North-East (the largest proportion)

This year we:

  • Continued improving our volunteering programme. We now have over 50 volunteers across England and Scotland. See the video below from our longest serving volunteer, Ben Iles
  • Launched our ‘Use Your Power’ campaign to end the unnecessary detention of learning disabled and autistic people
  • Celebrated our 2-year anniversary providing services in Scotland by hosting a reception for Members of Scottish Parliament
  • Held an all-staff conference to launch a strengths-based approach across the organisation
  • Began providing services in Manchester through our brand-new Manchester advocacy hub 

Advocates and team leaders from VoiceAbility’s Manchester team at the Manchester Advocacy Hub in Ardwick

Advocates and volunteers from VoiceAbility’s Scotland team with Operations Manager Emily Johnston, former Chief Executive Jonathan Senker, and speaker Laura Haining from Health and Social Care Alliance Scotland.

We’re so proud of what our fantastic staff have achieved this year, making a real difference to thousands of lives.

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Past annual reports and accounts