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Complex Needs Consortium

Making sure that the voice of people with complex needs is heard in government decisions on health and social care. 

Leadership team

Our leadership team shares a commitment to make sure people are heard when it matters most. They work together to ensure our clients are supported and empowered to live full lives, and that VoiceAbility is a rewarding place to work.

Safeguarding Adults Week: What have we learnt from abuse?

Abuse filmed by the BBC at Winterbourne View in 2011 and Whorlton Hall in 2019 made clear in the starkest and most brutal way, the potential contrast between what external professionals may see when they visit a care setting, and what actually might be going on behind closed doors. 

"As you can't read our texts, we'll send you a letter:" how to complain to your GP about accessible communications

Michael was left unaware of important medical information because his doctor’s surgery didn’t listen to him.

Working in partnership: connecting with the community in Edinburgh

VoiceAbility are working with The Salvation Army in Edinburgh to help local people access benefits advocacy at the same time as other support.

Dementia Action Week: Jo and John's story

Jo and John both have a dementia diagnosis. Find out how advocacy supported them to both be heard in a review of their care.