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How to complain about NHS care

You can get free information and support from us to help you use the NHS complaints process.

What is advocacy?

Free, independent support to involve people in decisions about their health, care and wellbeing 

Types of advocacy

There are different types of advocacy, each with different eligibility criteria. 

Working with an advocate

What to expect 

Support at care and support assessments

An advocate can help you have your say in decisions about any care and support you may need.

How to challenge a decision

Tools for challenging decisions about care, treatment, accommodation and more.