Our services in Dudley
Use our quick and easy online referral form. It takes less than 5 minutes to complete. If you are experiencing any issues with making a referral via our web journey, please use our web chat or call 0300 303 1660, and a member of our team will help you complete and submit your referral.
We provide the following services:
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Care Act advocacy
What’s this?
Independent Care Act advocates support people to understand their rights under the Care Act and to be fully involved in decisions about any care and support they need. This includes local authority assessments, care reviews, care and support planning and safeguarding processes.
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Independent Mental Capacity Advocacy (IMCA)
What’s this?
Independent Mental Capacity Advocates (IMCAs) support people who lack capacity to make decisions about their long term accommodation or serious medical treatment and who do not have any friends or family appropriate to consult.
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Independent Mental Health Advocacy (IMHA)
What’s this?
Independent Mental Health Advocates (IMHAs) support people with issues relating to their care and treatment when they have been detained (sectioned) under the Mental Health Act. They also help people understand their rights under the Mental Health Act.
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NHS Complaints Advocacy (IHCA)
What’s this?
NHS complaints advocates support people to complain about the treatment or care that they or a friend or family member have received from an NHS service. Also known as Independent Health Complaints Advocacy (IHCA), this support is available at every stage of the complaints process.
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Relevant Person's Representative (RPR)
What’s this?
When a DoLS authorisation is in place and there is no suitable RPR, an advocate can take on the role of RPR.
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Rule 1.2
What’s this?
Support if someone is or may be deprived of their liberty in a community or domestic setting.
Make a referral
Get support for yourself or someone you know and check eligibility.