Care Act advocacy

Support with decisions about care and support

Thank you for the support you’ve given him, you’ve enabled him to make his choice about what he wants. I look forward to working with you again.

Silvia, social worker, who referred a client for advocacy

Care Act advocates support people to understand their rights under the Care Act and to be fully involved in a local authority assessment, care review, care and support planning or safeguarding process.

When to refer

Make an advocacy referral when all three conditions apply

  1. one of these processes is taking place: social care needs assessment, carers assessment, care planning, care review or S42 safeguarding investigation
  2. without support, the person will have substantial difficulty being involved
  3. there are no appropriate, able and willing family or friends to support the person’s active involvement

Substantial difficulty’ means that, without support, the person will find it very hard to

  • understand relevant information
  • retain that information
  • use or weigh up that information
  • communicate their wishes and views

Information in Easy Read