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Service team volunteer

Support your local advocates in England or Scotland with events, networking and awareness raising.

What does a service team volunteer do?

VoiceAbility’s service team volunteer role is a varied role that provides support to advocacy service teams in a number of ways.

As a service team volunteer in England, you might:

  • support the local advocacy team as needed
  • drop off promotional materials at various locations
  • attend events or assist in organising small local events
  • support staff with presentations
  • accompany advocacy staff on visits
  • support staff with group advocacy and self-advocacy workshops
  • submit regular reporting forms

As a service team volunteer in Scotland, you might:

  • build professional relationships and networking
  • promote our services and organisation
  • help clients understand about advocacy
  • support clients with our self-advocacy toolkit
  • keep detailed notes and records with casework and non-casework
  • signpost clients to other services
  • support our community engagement programmes in your local area, including with people with learning disabilities and autistic people
  • support our school work experience programme

Volunteering opportunities are available Monday to Friday between 9am and 5pm. You need to be over 18 years old with the right to work in the UK, and be living in the UK.

By supporting people, I got to meet people from many walks of life and learn from their wisdom and experience.

Where can I volunteer as a service team volunteer?

Service team volunteers are needed across Scotland.

Service team volunteers are needed in England in:

  • Bedfordshire
  • Bolton
  • Cambridgeshire and Peterborough
  • Cheshire
  • Doncaster
  • East Riding
  • Hampshire
  • Lincolnshire
  • Manchester
  • Newham and Redbridge
  • North Northhants
  • South Gloucestershire
  • Tameside
  • Thurrock

What skills will I need?

You’ll need to be able work independently and safely in various situations. This role will require some travel, so it will help if you have your own transport (expenses will be paid).

These skills will be important:

  • empathy with people
  • ability to maintain confidentiality at all times
  • ability to act as a representative of VoiceAbility
  • good communication
  • respect for difference and diversity
  • non-judgmental attitude
  • organisational skills

What will I get from volunteering?

As a volunteer you won’t be paid, but you will receive excellent training, paid expenses and access to our benefits programme.

  • grow your confidence and communication skills
  • build up personal experience in health and social care
  • develop skills in accessibility, confidentiality and empathy
  • add experience to your CV
  • know you’re making a difference to people’s lives

If you prefer, email us at

You can also call 0300 303 1660.