Share for Better Care Week launches
This Share for Better Care Week, take three minutes to share your experience of health and social care.
Everyone’s voice plays a vital role in making services better. Every experience shared can help highlight what works and what could be better when it comes to our care.
Recent research shows the overwhelming majority of people in England — nearly 90% — want to see care improve. But a staggering 60% of individuals have never provided feedback on the care they receive. Nearly one in five people (19%) don’t think they have time to share their story. And two in five (40%) are not sure of where and how to give their feedback.
Prepare to make an even greater impact starting from 24 February 2025. Join Healthwatch and the Care Quality Commission in celebrating Share for Better Care Week. This national initiative is designed to empower individuals, enabling them to express their voices more effectively regarding their experiences when accessing care and treatment.
How do I get involved?
You can talk about any experience of care via Healthwatch England’s confidential survey. It takes just three minutes to fill in — the time it takes for the kettle to boil, or to wait for the bus. There’s also an Easy Read survey available.
You can share your story in as much or as little detail as you like. It can be about anything, from something as large as your care treatment journey to smaller experiences like the meals you had in hospital.
Every story matters, and every story, good or bad, helps Healthwatch to understand what works and what could be better when it comes to your care.
Why it matters
When you share your experiences, Healthwatch takes them to NHS leaders and others who make decisions about care. The more people who share their story, the clearer the recommendations Healthwatch can make.
Your feedback is also invaluable to healthcare professionals. Dr. Ranj Singh, who is supporting Share for Better Care Week, said:
Feedback is indispensable, it reveals patient experiences, pinpoints areas for improvement, and, ultimately, enhances the quality of care. In my role I’ve heard so many patient stories, whether it is positive experience or constructive feedback. Sharing that feedback is what will make a real difference.
Do you have three minutes spare today to share for better care?
Tell us your care story
Help spread the word
Participating in this initiative highlights the importance of feedback in health and social care services, and can significantly contribute to enhancing the quality of care, showcasing the positive impact that constructive input can have on service development. If you want to encourage others to get involved with Share for Better Care Week, there are plenty of resources. Take a look at the toolkit for social media content, poster templates and more.